If you have recently been listening to any sort of technology or innovation news, there is a good chance that you would have heard about ChatGPT.
It has got a lot of interest as it showcases some major advances in Artificial Intelligence, and because of the way it has been designed and released to the public and to developers. It means that anyone with an interest in using the tool can dip their toe in the water and give it a try.
At its core, ChatGPT has the ability to generate human-like text, answer questions, and perform various language-related tasks with high accuracy, making it a valuable tool for a wide range of applications.
ChatGPT continually trains itself using everything the internet has to offer, and now with its growing user base – so because of this it has developed a strong understanding of natural language processing.
These are the sorts of areas that we are going to see it being used:
• Customer Service: ChatGPT can be integrated into a small business’s website or mobile app to provide 24/7 customer service, answering common questions and assisting with simple tasks, freeing up time for human employees to focus on more complex tasks.
• Chatbots: ChatGPT can be used to build chatbots that can automate customer support and sales processes, improving the customer experience and freeing up time for human employees to focus on more important tasks.
• Content Generation: ChatGPT can be used to generate product descriptions, blog posts, and other forms of content for small businesses, saving time and effort for human employees and potentially improving the quality of the content generated.
• Market Research: ChatGPT can be used to analyse customer sentiment and provide insights into market trends and customer preferences, helping small businesses make informed decisions about their products and services.
• Lead Generation: ChatGPT can be used to automate lead generation by generating personalized messages and follow-up emails, freeing up time for human employees to focus on closing deals.
It (or its competitors, you’re going to start hearing a lot about a competing product called Bard soon) is already being integrated into web-browsers and search-engines, so your everyday “searches” are going to start getting a different look too.
And if you’re wondering – yes – a large part of this article has been written by ChatGPT!
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